Customer Testimonials

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Facebook Jun 23, 2022

Great in all areas mostly in area of service

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Google Jun 21, 2022

Went there to get my car fixed told him what was wrong and they fixed it everything works fantastic thank you very much

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Google Jun 21, 2022

I received my new Cadillac XT6 this week from my sales rep Moe Mir. The entire process from start to finish was amazing with him! He was very professional, knowledgable, patient and responsive. Even though the dealership is about an hour drive from where I live, I’m so happy to have worked with him and his team. I would strongly recommend him and the dealership to anyone looking to purchase a Cadillac ❤️

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Google Jun 14, 2022

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Google Jun 12, 2022

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Google Jun 11, 2022

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Google Jun 11, 2022

Wonderful customer service and a group of great people.

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Google Jun 10, 2022

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Google Jun 9, 2022

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Google Jun 9, 2022

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Google Jun 9, 2022

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Google Jun 8, 2022

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Facebook Jun 8, 2022

Very accommodating and my service advisor, Luciano, has excellent customer service !

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Google Jun 7, 2022

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Google Jun 4, 2022

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Google Jun 1, 2022

I was taken care of by Castelo, who provided the perfect amount of care and attention. He was patient and kind with me weighing out various car and payment options. We worked together over the course of a week and I couldn't have been happier with his service. I would highly recommend visiting Castelo at Roy Foss if you are looking for a new or used car. I will surely return.

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Facebook May 31, 2022

everyone...no matter what department they are from...was very pleasant, helpful and obviously knew what they were talking about. er

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Google May 31, 2022

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Google May 31, 2022

I have had good service experience at Foss. The team is first class.

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Google May 31, 2022

They are experts when it comes to Electric car (Chevy volt 2018) servicing. I went to the local agency, and they didn't have technicians to work on electric cars so they recommended to come here or Erin mills Mississauga. Due to the complex nature of electric cars, Roy Foss charges $179/hr to work on electric cars, and Erin mills technicians charge $150/hr. Working with Sam as an advisor was great, I had a huge repair bill and he explained everything in detail.

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Google May 25, 2022

It was such a pleasure dealing with Justin in sales! top class dealer!!

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Google May 21, 2022

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Google May 21, 2022

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Google May 21, 2022

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Google May 21, 2022

This is without a doubt one of my best shopping experiences in Canada. Thanks Moe Thanks Roy Foss

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Google May 17, 2022

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Google May 17, 2022

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Google May 15, 2022

Nick N. our salesperson was very helpful. He helped us in getting our 2022 Chevrolet Blazer. I highly recommend this dealership and especially the helpfulness and professionalism of the staff such as Nick. Great service overall!

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Google May 14, 2022

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Google May 11, 2022

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Google May 10, 2022

Best experience Friendly staff (m j ) Was my second car but not the last one 👍

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Google May 10, 2022

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Google May 6, 2022

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Google May 6, 2022

Good Service. I'm hopeful that they treat their staff with dignity and respect. They took me in quickly and performed the oil change and tire exchange to my satisfaction.

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Google May 5, 2022

Great customer service provided by Nick 👍🏻

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Google May 5, 2022

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Google May 5, 2022

First class service, no complaints.

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Google May 5, 2022

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Facebook May 5, 2022

Thank you for amazing help and service every time for my Cadillac. Appreciate it. Behahin

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Google Apr 29, 2022

Fair pricing and an overall easy buying experience. We came from out of town and we were able to arrange everything via email and phone, just signed a few papers when we got there and drove off with our new car.

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Google Apr 27, 2022

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Google Apr 26, 2022

Live outside the GTA, but saw a Cadillac I wanted to trade for. I dealt with Miguel Betz through email, and phone, and reached agreement. Drove to Thornhill, vehicle was ready, Paul C. provided assistance and I was on the road in less than an hour. Even though they know I won't be back as a customer, for service, etc, I believe I was treated fairly and with due consideration. Given I was trading a Cadillac for a Cadillac, my expectation was met.

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Google Apr 25, 2022

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Google Apr 24, 2022

We found their pricing on used vehicles very competitive. We dealt with Mike R. and he made the process very easy. We completed the financing virtually. When we showed up we were allowed to look at and road test before going through the process. We were very satisfied with the vehicle and the process

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DealerRater Apr 24, 2022

We dealt with Mike R. And Hass. Both were easy to deal with. We lived out of town, so we did the financing portion virtually. We were going to go the week before and Mike gave us a heads up the car we wanted had sold. Found something else we liked their pricing is very competitive. Once arriving there we were able to test drive and look over vehicle as we hadn’t yet seen it in person. Once we were satisfied we sat down the Mike finished the paperwork. We were very happy with process and the quality of ...

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Google Apr 22, 2022

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Google Apr 21, 2022

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Google Apr 20, 2022

The customer care is very good. Only thing I would like to change is the weekend service as most people will find time to do their vehicles serviced during weekend and Royfoss is doing only express service during weekend.

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Google Apr 20, 2022

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Google Apr 19, 2022

Miguel was very good at getting back to us with all the pertinent details of our purchase and we are very happy with our new used car. Thank you for the wonderful customer service.

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Google Apr 19, 2022

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Google Apr 15, 2022

Shoutout to my man Isaac, amazing shopping experience very helpful and professional, will definitely come back for him.

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Google Apr 12, 2022

Wry pleased with the service and costs. No issues and never have been (it’s been about 6 years)

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Google Apr 12, 2022

was serviced quickly and washed when done. Thx

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Google Apr 12, 2022

As always the staff are all awesome!!

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Google Apr 12, 2022

All the work was done on time. Checkout was quick and efficient. Staff were polite and courteous. Uber rides to and from the shop were prompt.

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Google Apr 11, 2022

Mohammad (MJ) made the leasing experience painless, informative and enjoyable. I leased my 4th Chevy Equinox in a row, which will not get me in the Baseball Hall of Fame but I'm hoping for a homerun with the 2022 RS version of this SUV.

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Google Apr 8, 2022

Thank you for a great service. Roy Foss service Department consistently provides very good service. I have been a customer of Royfoss for Eight years (8) and have always received great service from your service people. Thank you Luciano for taking care of your customers so well. Keep up the great work.

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Google Apr 8, 2022

That car dealership is so big. It has a cafeteria. So awesome we got a Chevrolet Traverse.

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Google Apr 7, 2022

Awesome service, nice people willing to help. Really satisfied with my visit today.

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Google Apr 5, 2022

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Google Apr 5, 2022

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Google Apr 3, 2022

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Google Apr 2, 2022

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Google Apr 2, 2022

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Google Mar 30, 2022

The salesperson were accommodating and professional

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Google Mar 30, 2022

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Google Mar 30, 2022

Excellent and honest service from advisor Moh. Will definitely be back to get my truck serviced here.

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Google Mar 30, 2022

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Google Mar 23, 2022

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Google Mar 22, 2022

Overall a good experience!

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Google Mar 16, 2022

Exceptional customer service and a great location!! I highly recommend Mariam from service, she was very knowledgeable, and very positive to deal with. Would definitely be a repeat customer.

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Google Mar 16, 2022

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Google Mar 12, 2022

Excellent Service!! Will definitely being going back!!

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Google Mar 11, 2022

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Google Mar 10, 2022

Lucky to have salesman named Issac, he is very patient and understanding what I needed, excellent customer service

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Google Mar 10, 2022

Great customer service. Very friendly staff.

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Google Mar 6, 2022

Providing customer centric services

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Google Mar 5, 2022

Fast and efficient service. Mo was great. Explained what was needed to be done and the price for it.

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Google Mar 5, 2022

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Google Mar 5, 2022

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Google Mar 4, 2022

Mahmood is very good at what he does and also he has a good hearth with a perfect personality and costumer service 100% satisfaction guarantee and I am more than 100% satisfied, I will recommend him to all my friends and will continue buying more Vehicles from him in the future.

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Google Mar 2, 2022

Service reps were friendly and communicated areas that need to be looked after in regards to my vehicle. Done in a timely manner.

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Google Mar 1, 2022

It was a very smooth and nice experience to buy car from this place. Miguel was amazing in helping out with everything. The whole process was super fast and convenient. Everyone is professional and friendly. Highly recommended.

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Google Mar 1, 2022

So happy with my new Caddy XT5 , many thanks to Moe , he was an absolute pleasure to deal with . I would recommend him highly .

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Google Feb 28, 2022

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Google Feb 28, 2022

Great service and personal care. Very professional. I am very satisfied.

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Google Feb 25, 2022

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Facebook Feb 25, 2022

Mph provided great service, he was honest and helped me understand the problem, car was ready in timely manner

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Google Feb 23, 2022

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Google Feb 22, 2022

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Google Feb 20, 2022

Very good service and the car wash was a nice touch and much appreciated.

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Google Feb 19, 2022

My car was returned to me clean and in proper time. My service advisor, Mariam was very helpful and explained my service provisions. She even took the time to suggest the best mall to kill some time!

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Google Feb 17, 2022

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Google Feb 15, 2022

Very good and fast service !!

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Google Feb 14, 2022

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DealerRater Jan 21, 2022

Just purchased a used Enclave from them today. The sales and financing team were great to deal with. The car it perfect. Very stress free and smooth transaction. Mike the used car manager provided us with exclent service. My wife is thrilled with the car ! Happy wife , happy life! Thanks Nick M.

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DealerRater Jul 27, 2021

The Sales Advisor Isaac Cheuk has very good manner. Plenty of information. He is always kind and helpful and offeres reasonable price in everything. He did his best.

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DealerRater Nov 4, 2019

We purchased XT5 at Royfoss our sales person MJ gave excellent service and his manager also gave great service. We were very satisfied with the experience.

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DealerRater Oct 22, 2019

I recently purchased a pre-pwned Cadillac SRX, my experience at Roy Foss was amazing, everyone was so friendly, and our sales associate Eli was a rock star. I will recommend this dealership to everyone I know, thank you so much

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