Customer Testimonials
Professional service completed quickly. Luciano is an awesome service advisor who is always friendly and efficient. I have been a Roy Foss customer for more than 20 years and never had a bad experience.
Excellent service in response to an unexpected car breakdown.
Excellent service and goes beyond the call of their duty. My service advisor Luciano seriously came thru when I had problems with my 2016 Escalade
We bought a car from Royfoss Thornhill and we had a great experience. Our high expectations were met. Thank you Alex C. for your professionalism and for helping us to buy a car that meets our expectations.
Bought my new car here three weeks ago and the sales team (Costa)(mike) were excellent!!! The service was excellent and everyone was very friendly and professional!!!!!
I been going to Roy Foss for over 18 years for purchase & service my Cadilacs they are very professional on what they do. David & Luciano are both know how to do their job at it best in service department.
The Core family worked tirelessly, (no pun intended) on getting me into the vehicle I needed. First vehicle purchase in Ontario, highly recommend.
Service was excellent but service was to replace a part that was installed in June. I am not satisfied with the quality of the 2015 Escalade which has had numerous problems even though it only has 83000 km on it. It is not enough that almost all problems were covered by warranty. The need to take the vehicle to the dealer so many times has been a real nuisance.
I love my new Buick! It’s all fully loaded just like a Porsche would be. Heated seats, heated steering wheel, All wheel drive, navigation. I can just speak where I want to go and it tells me exactly how to get there. It’s just a fantastic car. The trunk space is amazing. Steering is smooth. I really enjoy driving it. My sales rep was great! I really do recommend this car and to go to Roy Foss Chevrolet.
Great service and on time.
Service was good had no problems with the salesman I advised him what I was looking for I advised him with my budget was and they came up with the perfect vehicle that fit it all my needs dreads
Good service
Always courteous and caring customer reps.
Jazmin was extremely kind and sweet with the recent purchase of my car. She went above and beyond to make my first car purchase smooth sailing.
Friendly, knowledgeable and efficient.
This is the best GM dealer in GTA.
Very easy, everything very easy, i’m very very happy
The service was done quickly and safely.
Very polite service
The Sales Advisor Isaac Cheuk has very good manner. Plenty of information. He is always kind and helpful and offeres reasonable price in everything. He did his best.
Isaac Cheuk was very friendly, knowledgeable and helpful with purchasing my new truck. I would definitely recommend him to anyone.
My wife and I were very impressed with the facilities at Roy Foss. To be quite honest, we had only just begun our search for a new vehicle. We were met with a sales team that truly held our needs above making a quick sale. Alex, our sales associate took time to appreciate our reasons for considering a change of vehicle and proceeded then, to find us the perfect fit. I must also add, that his personal charm enabled to relax right away as he took us through available options. Mike, also helped us to ensure the best financing options ...
Welcoming atmosphere, Caring sale manager(Mike) and kind sale advisor(Alex). Alex is an Honest, Cooperative sales personnel. Having all relevant & helpful answers ready, made it easy for me to take an informative decision without pushing me at all. Thank you Alex!
Our experience at Roy Foss Thornhill was fantastic. Jazmin made each step of the process very easy and was more than accommodating! We could not have been more pleased with the service! Thanks again!
Service and staff very friendly and helpful very happy wth the truck.. also thank you to Alex for a wonderful experience
Luciano Rotondo, my service advisor, gave me excellent, professional, and courteous service with an honest quote and efficient follow-up on the service of my vehicle. I will continue to service my vehicle at Roy Foss Motors for the future. Many thanks, - Dom Muller
My older mom needed a car. The sales person Mohamed took the time to listen and you could tell he really cared. He found us a great car and it was a wonderful experience. After the sale all of the managers come over to say hello, and we were so impressed by the whole Roy Foss experience. I highly recommend you go there to buy your next vehicle. A special Thank-you to Mohamed and all of the great managers at Roy Foss!
Excellent service and great staff it was are first time at royfoss and definitely couldn't has for better service thanks to Alex .
I would like to thanks Sales: Andriy Kozlov & Sales Manager: David Smirle! Thanks for Extra effort to make me happy with my new car purchase of 2021 GMC Yukon SLT
It was a great experience purchasing my car at Royfoss Thornhill. Alex Chimienti was very patient and accommodating to us.
Great service and price
Very good customer service, they came in and the day off to give us our vehicle and helped my wife surprise me
Five starrrr customer service. The shop is fast, efficient, friendly.
Had an amazing experience at Roy Foss Thornhill. Thanks to William. He is very nice, give me honest suggestions, give me very detail explanations. I am very happy with your service for repairing my tire. It was great customer service. Thanks to William and Roy Foss Thornhill.
Excellent sales and service
Excellent sales and maintenance service every time!
Excellent service.
Excellent service. Mike gave us good advice and Was very honest. No stress. Delivery was punctual and the car was spotless. Mike we will be back in two years
Every dealer is great when they need you to buy a car! This dealership, Jazmin in sales, to used car management and service management and team, actually take care of you AFTER the sale. I'm going through a painful warranty claim at another dealership and NOT a warranty Roy Foss sold, yet they are supporting me with all the info I need......that care for a client has locked me in as repeat customer.
Always a great experience. David Jacobs is the best.
Great experience here!
I recently got a 2021 CT5 Cadillac from Roy Foss Thornhill. The customer service is World-Class. They are HIGHLY professional and equally FRIENDLY ! They also accommodated my schedule on when I can pick up my car and when I can take care of my insurance. The staff is very kind and knowledgeable. I am specifically referring to Mo Mir. He helped me a lot and educated me about everything and every feature of my new car. He's polite, patient, and highly professional. Mo's customer service and customer onboarding is simply exceptional ! I could not be happier than I am. ...
Had an amazing experience at Roy Foss Thornhill thanks to my salesman Alex. He helped me purchase the right car for myself and I couldn’t be any happier with it. He made me feel at home and he took care of everything for me. It was great customer service since the moment I walked inside. Overall it was a 5/5 experience thanks to Alex and Roy Foss Thornhill.
Fantastic
We are about 2 hours away from the Thornhill dealership and could not ask for better service. We worked with Ken Core and Justin Core and were extremely satisfied with our experience. They were professional and accommodating and we did everything over the phone to limit traveling to the dealership. When the vehicle was ready, Justin drove it to us to save us from driving to Thornhill. We highly recommend Roy Foss Thornhill and will work with them again in the future.
Service is second to none. Outstanding.
We purchased XT5 at Royfoss our sales person MJ gave excellent service and his manager also gave great service. We were very satisfied with the experience.
I recently purchased a pre-pwned Cadillac SRX, my experience at Roy Foss was amazing, everyone was so friendly, and our sales associate Eli was a rock star. I will recommend this dealership to everyone I know, thank you so much
Just purchased a used car from Roy Foss Thornhill, with Eli Sionov as my sales representative. He was affable, accommodating and definitely wanted to provide me with a positive sales experience. He and the other staff, Mike Ragusa particularly, took the time to answer my questions and provided great service throughout the process. Would definitely recommend going to Roy Foss. Thanks Eli!
Recently purchased a used car Sept 9th 2019 from Roy Foss . .Sales Consultant Eli Slonov made buying my car a memorable experience, Attention to detail, Great service, Positive attitude will be sure to recommend to family and friends Great Guy knowledgeable.
Mohsen Ketabian was looking after our purchase he was very patient , experience, helpful and professional. Our experience was great my husband and I will recommend this dealership.
